Privacy Policy

1. Information we collect

We collect information you provide directly, such as your name, email address, and any content you upload or create (messages, files, brand assets, voice samples, and generated media). We also collect technical data automatically, including device and browser information, IP addresses, and usage logs, to keep the service secure and reliable.

2. How we use your information

• To provide, maintain, and improve DataMonk.ai features.
• To process your requests and run the AI agents you invoke.
• To communicate with you about your account and updates.
• To monitor usage, prevent abuse, and secure our platform.

3. AI processing and third-party services

When you use AI features, your inputs may be sent to secure third-party model providers solely to generate responses, media, or plans. We do not allow those providers to use your data to train their models. Specific integrations (such as email, cloud storage, or lead-search partners) only operate when you choose to connect them and only with the permissions you grant.

4. Data sharing

We do not sell your personal information. We share data only with service providers that help us operate the platform, when required by law, or with your explicit consent.

5. Storage and security

Your data is stored in encrypted cloud infrastructure with access controls and regular security monitoring. While we work hard to protect your information, no online service can guarantee absolute security.

6. Data retention

We keep your data for as long as your account is active or as needed to provide the service. You can delete your account or specific content at any time; deletion requests are processed within a reasonable timeframe, subject to legal or operational retention requirements.

7. Your choices

You can access, update, or delete much of your information through the app settings. For other requests, contact us using the details below.

8. Children's privacy

DataMonk.ai is not intended for children under 13, and we do not knowingly collect personal information from them.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated date.

10. Contact us

If you have questions about this Privacy Policy or how we handle your data, please reach out at privacy@datamonk.co.in.