User Data Deletion

1. How to request deletion

You can ask us to delete your account and all data associated with it at any time. Send an email from the address registered on your account to support@datamonk.co.in with the subject line “Data deletion request”.

Include your account email so we can verify ownership. We may ask one additional verification question before processing the request.

2. What gets deleted

• Your account, profile details, and login credentials.
• Chat history, prompts, notes, and assistant conversations.
• Uploaded files and generated media — images, videos, speech audio, and voice samples (including cloned voices held with our speech provider).
• Brand strategies, templates, and social branding assets.
• CRM contacts, companies, and business settings you created.
• Third-party connections (for example Gmail or Notion), with the stored access tokens revoked and removed.

3. Timeline

We confirm receipt within 3 business days and complete deletion within 30 days. Encrypted backups are rotated on a rolling basis and any residual copies are purged within 90 days.

4. What we may retain

We may keep a minimal record of the deletion request, plus transaction and billing records, where required for legal, accounting, fraud-prevention, or dispute-resolution purposes. Retained records are limited to what the law requires and are not used to re-identify or re-contact you for marketing.

5. Revoking third-party access

You can disconnect any linked account at any time from the Connectors page inside the app. Disconnecting revokes our access immediately and removes the stored tokens, without deleting the rest of your account.

6. Contact

Questions about deletion or your privacy rights? Email support@datamonk.co.in. See also our Privacy Policy.